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By placing an order on this website www.afom.org.au you are making an offer to purchase product at the price stated on the site.

All pricing is in Australian Dollars (AUD). AFOM reserves the right to change pricing at our discretion and without notice.

Customer Service Policy
AFOM is committed to providing fair and equitable customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

When you order online you agree to pay the stated price for that product (and applicable shipping charges). All prices are listed in Australian Dollars (AUD). 
Currently payment for goods purchased on our website is by Direct Deposit and PayPal which is a safe and easy way to pay for purchases on the Internet. You can pay securely for your order by your credit card using the PayPal system. If you setup your own PayPal account you can transfer funds for payment straight from your bank account.  Please note: Orders are not posted until full payment is received.

Postage and Delivery
Your purchase will be delivered by Australia Post.Postage will calculated at checkout. Regular and express postage is available.
Regular post has an approximate delivery time of 2 – 4 days Australia wide. Express post has next day delivery (for major metro and regional population centres).
International charges - please Contact Us for a postage quote.
We will not be responsible if your parcel is lost in transit.

Exchanges, Returns & Refunds


Take the stress out of online buying. Want to return your AFOM purchase? No problem!  We will happily exchange or refund your purchase provided the product is returned to us in its original condition within 30 days from dispatch.  Simply go to Contact Us and fill out the form. We will respond as quickly as we can.

Our Hassle Free Returns Policy
All returns must be received within 30 days of dispatch.  They must be received by us in the original unworn condition in which they were sent and must include all packaging, tags, warranties, leaflets, free gifts etc originally supplied by us.  SALE or discounted items are not available for full refund but can be happily exchanged or credited.
Returns that are incomplete, damaged, worn or returned without their original packaging, tags, warranties, leaflets, free gifts etc originally supplied by us may not be accepted and may be sent back to the customer at the customers expense.

Faulty Or Damaged Items
Before your order leaves, it is fully checked.  If you receive an item which is damaged or with a manufacturing fault please contact us immediately.

Return Method
It is your responsibility to ensure returned items are packed well and are protected from damage in transit.  We suggest you use a return method that enables you to track the parcel as we do not accept responsibility for goods lost in transit.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.


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